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Ongoing Website Maintenance and Support: What does it mean?

Updated: Apr 4

In today's fast-paced digital landscape, a well-maintained and seamlessly functional website is essential for businesses of all sizes.

We understand that managing your online presence can be a time-consuming endeavour, which is why we're offering our comprehensive Technical & Hosting Support Packages.

Whether you're a small business owner or a growing enterprise, our tailored packages are designed to save you time, provide proactive assistance, and ensure your website remains at its peak performance.

technical and hosting support packages

Priority Support

Time is a precious commodity, and we want you to spend it on what truly matters - your business. Our support packages offer you a dedicated point of contact, ensuring that your inquiries are addressed promptly by our expert team. Our priority support ensures that you receive the attention you deserve, right when you need it.

Proactive Support

We believe in anticipating issues before they even arise. With our proactive support, you can rest easy knowing that our team is consistently monitoring your website's performance and security. Our aim is to identify potential problems and resolve them before they impact your site's functionality. By staying ahead of the curve, we ensure a seamless user experience for your visitors and customers.

Reduced Rates for Site Updates

Website updates are essential to keep your content fresh and relevant. Our support packages offer reduced rates for site updates at just £70/hour. Whether you need to tweak the design, update product listings, or upload new data, our cost-effective rates make it convenient to enhance your website as your business evolves.

Guaranteed Availability

With our support packages, you benefit from guaranteed availability, ensuring that you will always be our top priority.

Web Hosting & Domain Renewal

Managing web hosting and domain renewals can take time away from your business. Our support packages include hassle-free web hosting and domain renewal services. We handle the technical aspects, so you can focus on what you do best – growing your business.

Design Support & Updates

We understand that design updates are integral to keeping your brand fresh and engaging. Our packages offer one hour of design support or site updates per month. This valuable hour can be utilized for design updates, data uploads, or adding new products. It's the perfect solution for keeping your website in sync with your evolving business goals.

Yearly Website Review

Technology and trends evolve rapidly, and your website should reflect the latest advancements. Our support packages include a yearly one-hour website review, where our experts analyse your website and provide recommendations for optimisations, not just design related, but also performance based, such as Search Engine Optimisation (SEO) or Pay-Per-Click Campaigns. This ensures that your website continues to meet the highest standards and delivers a cutting-edge user experience.

From priority support and proactive assistance to design updates and technical reviews, our website packages are a comprehensive solution to all your website management needs.

Contact us today to explore our support packages and take your website experience to the next level.


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